The thief

-Miss..are you ok? you look kind of ...pale.
-I'm ok...is just that...someone just stole something from me...
- Really?... a thief?... I'm so sorry...was it important?...what he stole?
- Mmm... don't be sorry..I let him...and yes, it was...it is very important...
- I'm confused...
- That's ok... let's start again: Hi! I'm a young woman... whose heart has just been stolen...